Because you may have some questions before placing an order.....

FAQ

How do I place an order?

Complete order form so you can receive a quote and be invoiced

Notice for cupcake and custom cake orders

Cakes -14 days; cupcakes and Bouqcakes- 7 days

Notice for large party/Wedding orders

Minimum of two month notice

How do I pay?

Payment in full is required via PayPal or Venmo at time of ordering

What flavor cupcakes do you offer?

Vanilla or Chocolate

If I cancel my cake order, can I receive a refund?

For cakes, a full refund is given with 7 days notice.

If I cancel my cupcake order, can I receive a refund?

For cupcakes, a full refund is given with 4 days notice.

What flavor cake do you offer?

Vanilla or Chocolate

Do you offer "free from" type cupcakes?

I do not offer dairy-free, gluten-free, vegan, or low sugar products

Do you have a store front?

Lisa's Bouqcakes is a small home based business and not opened to public

Where can I pick up my order?

Dublin, Ca. Exact address will be emailed after receipt of order

How should I transport my order safely?

Items should be transported in the footwell of car and not on the seat

What if something happens after I pick up the order?

Once you have picked up your order, Lisa's Bouqcakes is no longer liable

How should I store my cupcakes?

Cool room temperature out of direct sunlight and not in refrigerator

How should I store cake?

Store in refrigerator covered and remove 2 hours prior to serving

Artistically crafted buttercream cakes, cupcakes, and cupcake bouquets

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