Because you may have some questions before ordering.....

What payment methods are accepted?

I accept payment via Venmo or PayPal. A payment request will be sent following receipt of your order inquiry. Payment request needs to be received within 24 hours of sending request or order will be voided.

How do I place an order?

Complete online order form so you can receive a quote and be invoiced.

Notice for cupcake and custom cake orders

Notice for large party/Wedding orders

The sooner you begin your inquiry, the better. Please check availability calendar first and allow minimum of one month notice.

What flavor cupcakes do you offer?

Vanilla or Chocolate

If I cancel my order, can I receive a refund?

Do you offer "free from" type cupcakes?

I do not offer dairy-free, gluten-free, vegan, or low sugar products. I am also unable to adjust the sugar level of the frostings.

Do you have a store front?

Lisa's Bouqcakes is a small home-based business and not opened to public. Please no drop-ins

Where can I pick up my order?

5750 Amberglen Street, Dublin CA

How should I transport my order safely?

Items should be transported in the footwell of car, flat inside the hatch of a van or SUV, and not on the seat.

What if something happens after I pick up the order?

Once you have picked up your order, Lisa's Bouqcakes is no longer liable for damage that occurs when driving or moving the item from your vehicle to its final destination.

How should I store my cupcakes?

Unlike cakes, cupcakes should not be stored in the refrigerator. A cool room temperature out of direct sunlight within the box is the best

How should I store cake?

Cakes should be stored in refrigerator and removed 2 hours prior to serving. The cake should not be placed anywhere in direct sunlight or heat (ie. by a bright window, by a fireplace, outside in sunlight) If your event is being held outside, you MUST provide shade for the cake, and refrigeration prior to event start is HIGHLY recommended!